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Hello, Thanks for reaching out regarding your Etsy password.We think you can find the help you need in this message. If you get to the end of the email and still need help, you'll see instructions for contacting a support specialist. If you're having trouble signing in and want to place an order, you can try checking out as a guest. I received a security code email from Etsy, but I didn't try signing in to Etsy If you received these email alerts but didn't try to sign in to your Etsy account, we recommend that you reset your password. Learn more about security codes. I keep getting the security code email, even after I reset my password If you keep getting a security code when you try to sign in, it's likely that you're using a password you've already used for your Etsy account. To solve this, we recommend that you add a brand new password that has never been used on other sites. This practice helps assure that your account is as secure as possible. Learn more about creating a strong password. I didn't receive a password reset email Check your spam or junk mail folder, as these emails might end up there. Search for 'noreply@etsy.com', 'noreply@mail.etsy.com', and 'lostpassword@mail.etsy.com' in your email inbox and look for the subject line 'Reset Your Password'. The captcha or recaptcha doesn't work, even though it looks like my answer was accepted. What do I do? The issue may be related to the web browser you're using. Please try a different browser or a different device, if possible. If you're not already using the Etsy app, give it a try! What if I don't have access to my email account anymore or I don't find the reset email in my spam? If this is the case, we'll need to help you update your account. Please respond with the following information so we can help:
Still Need Help? If none of the above addresses your issue, feel free to reply to this email. This will keep your issue open, and a specialist will provide individualized support as soon as possible. Best regards, Etsy Support
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Review the status of your request or add a comment at https://help.etsy.com/hc/requests/7204701 or by replying to this email. You can review your other requests at https://help.etsy.com/hc/requests.
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